Pam Guler is vice president and chief experience officer for Adventist Health System. In this role, she oversees strategic efforts focused on delivering an exceptional service experience for consumers, patients and families across the continuum of care.
Her experience includes more than 30 years of business and progressive health care roles focused on patient experience and engagement, physician and team member engagement, hospital administration, performance improvement and service line development.
Guler earned a master's degree in health care administration from the University of South Florida, and a bachelor's degree in business administration from Georgia State University. She is a certified Lean Six Sigma Master Black Belt, a certified Patient Experience Professional and a Fellow of the American College of Healthcare Executives. She serves on the executive board of The Beryl Institute, and is a member of the Press Ganey Institute for Innovation executive council.